Customer Rewards

WHO CAN EARN RIDER REWARDS POINTS?

RIDER REWARDS can only be used by the original customer who joined the program or a member of their immediate household. Conrad’s Harley-Davidson® reserves the right to request photo identification with the proper address. Only the Conrad’s Harley-Davidson® RIDER REWARDS member account holder may redeem points to a RIDER REWARDS Coupon

HOW ARE RIDER REWARDS POINTS EARNED?

You will receive 1 point for every $1.00 you spend at Conrad’s Harley-Davidson® in Parts, Accessories, General Merchandise, and Service (excluding online purchases and certain service procedures including, but not limited to, labor, inspections, collision, and warranty work-See store for details). Your first rewards coupon is available at 250 points. Your rewards increase at each point level. You may choose to accumulate points over the course of the program period. Once you decide to redeem a coupon, the points will automatically subtract from your total.

HOW DOES THE RIDER REWARDS PROGRAM WORK?

Any of our Point of Sale Associates can issue a RIDER REWARDS Card and assign the Card number to your Retail account here at the dealership. Points will be automatically credited to your RIDER REWARDS account with each qualifying purchase. Points are available 24-72 hours after purchase. For every bonus point event, those points will be available 48-72 hours from the next business day. Points will not be credited for any warranty or accident repairs. Returns are subject to a deduction of points earned from the original purchase.

HOW TO USE YOUR RIDER REWARDS POINTS?

Points are redeemed to a coupon that you print by accessing your account through the Rider Rewards Page. The coupon will have an expiration of 30 days from the print date. Bring the Rewards Coupon to Conrad’s Harley-Davidson® to be used toward your next purchase. Points and rewards have no cash value and rewards cannot be redeemed then placed on account or used to purchase a gift card. You may also stop into Conrad’s Harley-Davidson® and ask us to print a coupon for you.

QUALIFYING PURCHASE:

For every $1.00 you spend on Parts, General Merchandise, and Service (excluding taxes, online purchases, and certain service procedures including, but not limited to, labor, inspections, collision, and warranty work-See store for details) you earn 1 RIDER REWARDS point. You earn 500 bonus points for every bike purchase.

Conrad’s Harley-Davidson® reserves the right to discontinue or modify the Conrad’s Card Program privileges and/or void all or a portion of the member's point balance if points or coupons have been issued, received, or redeemed through human or computer error, fraud or theft, through illegal means, or in any manner inconsistent with the intent of the program.

Conrad’s Harley-Davidson® reserves the right to modify or cancel Conrad’s Harley-Davidson®'s Card Program at any time. All points are given at the discretion of Conrad’s Harley-Davidson®. Points can be changed, removed, or added at any time and hold no cash value. Any or all discrepancies are decided by Conrad’s Harley-Davidson® management and the decisions are final.

DO RIDER REWARDS POINTS EXPIRE?

YES. Your rewards will expire on February 1st every year. Points cannot be combined with any other discounts, sale items, or special orders and are not transferable

HOW CAN YOU TRACK YOUR RIDER REWARDS POINTS?

Register using the account portal above. You can also stop by Conrad’s Harley-Davidson® or give us a call. We would be happy to look up your balance.

REDEEM YOUR POINTS

Once you have accumulated enough points, you can print out your Reward Certificates from your Rewards Account and bring them to the Dealership to redeem for licensed products. Once a Reward Certificate is printed it must be redeemed within 30 days. The more points you accumulate, the larger the Rewards Certificate value.

TERMS & CONDITIONS

• Points earned with RIDER REWARDS Cards expire on February 1st every year. Points cannot be combined with any other discounts, sale items, or special orders and are not transferable.
• Points are automatically credited to your Rewards account with each purchase at Conrad’s Harley-Davidson®. Rewards are available 24-72 hours after purchase. For every bonus event, your card must be presented for credit and will be available 48-72 hours from the next business day.
• Reward cards can only be used by the original customer who joined the program or a member of their immediate household. Picture ID will be required and only the RIDER REWARDS account holder may redeem points.
• RIDER REWARDS Certificates must be redeemed within 30 days of the printed date and ID will be required.
• Points and rewards have no cash value and rewards cannot be redeemed and placed on account or used to purchase a gift card.
• A point cap of 5,000 is enforced and requires cash out at that point in order to continue earning more points.
• Conrad’s Harley-Davidson® reserves the right to discontinue RIDER REWARDS Program privileges and/or void all or a portion of a member's point balance if points have been issued, received or redeemed through human or computer error, fraud or theft, through illegal means, or in any manner inconsistent with the intent of the program. Conrad’s Harley-Davidson® also reserves the right to modify or cancel RIDER REWARDS Program.
• All points are given at the discretion of Conrad’s Harley-Davidson®. Points can be changed, removed, or added at any time and hold no cash value.
• All points are given at the discretion of Conrad’s Harley-Davidson®. Points can be changed, removed, or added at any time and hold no cash value.
• Any or all discrepancies are decided by Conrad’s Harley-Davidson® management and the decision is final. Cannot be combined with any other discount.